Delivery and returns
Shipping :
Orders placed before 12:00 pm (CEST) will be dispatched the same day, and an email containing the tracking number will be sent to you when the order is dispatched. All orders are delivered in a Verlan gift box.
*European countries eligible for the relay point are : Belgium, Luxembourg, Netherlands, Spain and Portugal.
Returns :
You have 14 days from the date of delivery of your order to return the items free of charge.
For more information, visit our dedicated page.
Assistance
A question? Send us an email or a WhatsApp.
We are available from 9:00 a.m. to 6:00 p.m. (CET), Monday to Friday, excluding public holidays.
Or visit our FAQ page.
